The Chilis Survey is the promotional campaign carried out to know the requirements of the consumer. The survey consists of a questionnaire which the customers need to answer and give their feedback.
It is the Chilis restaurant guest experience survey which is done to gather the customer’s feedback and opinions about the services and products offered by Chilis restaurant.
Chilis Survey Rules:
- The person taking part in the survey must be at least 18 years old.
- The participant must have the valid receipt of the visit to the Chilis restaurant.
- A person can participate in the survey only once on one receipt. If the customer is willing to take part in the survey another time then the person will need another receipt.
- The person must have a knowledge of English and Spanish language.
Steps followed to complete the Chilis survey:
To complete the survey the customer needs to complete the following steps:
- Visit the official Chilis survey website- Firstly, it is necessary to visit the website. After going to the website explore various tabs such as rewards, menu, order number, gift cards or locations which are available on the page.
- Choosing the language- To start the survey first choose the language you understand the most.
- Enter the personal code- Enter the code which is available on the receipt. The code is made up of 12 digits which is separated into three sections each of 4 codes. The code should be entered carefully to proceed with the survey.
- Answering the survey questions- The questions in the survey must be answered with utmost honesty to give genuine feedback to the restaurant.
- Rating the Experience- After entering the necessary information rate the overall experience at the restaurant.
- Submit- After filling in all the information then click on the submit button to finally submit your survey.
The customer also gets a chance to win a prize of $1000 by participating in the survey.
Things required to complete the survey:
Chilis restaurant survey is easily accessible to every customer. Things required to complete the survey are:
- Any digital device like computer, laptop or mobile phones.
- The customer needs to have internet access.
- The customer should have a valid receipt of the Chilis restaurant.
- Personal code present on the receipt.
Reasons for conducting the Survey:
Chilis conduct an online survey for the following reasons:
- Attract more consumers and create additional traffic on the website- Through the online survey and taking customer feedback they attract new customers and also generate more traffic on their website.
- Getting to Know the opinions of customers- The customers provides with honest feedback, give suggestions and opinions about the product and service of Chilis restaurant.
- Database of the customers- Chilis acquires the information of the customers to build a database of the customers who are interested in their products and the service provided by the company.
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Chilis restaurant conducts the survey to know the feedback from the consumer about the restaurant and also the demands and requirements of the customer. The Chilis survey is carried out online on their website and the official app.